30/09/2018 • CDI • Rosewood Abu Dhabi • ABU-DHABI

Bartender

30/09/2018 • OFFRE VENDÔM

Bartender

rosewood-abu-dhabi-Rosewood Abu Dhabi - Pool at Dawn

Description de l'offre

Overview/Basic Function:

Take orders, prepare and serve alcoholic and non-alcoholic beverages to guests courteously and efficiently according to hotel specifications. Maintain stock, supplies and cleanliness of bar and equipment.

Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Maintain complete knowledge of service requirements for assigned function:
  • Liquor brands, beers and non-alcoholic beverages ordered
  • Particular characteristics/description of wines/champagnes ordered
  • Prices for specified bar selections
  • Designated glassware, ingredients, preparation method and garnishes required
  • Group name, type of function and expected attendance
  • Scheduled hours of service
  • Special requests/arrangements
  • Location of bar in function room
  • Order of service
  • V.I.P.'s
  • Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons and drunk driving.
  • Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
  • Maintain complete knowledge and comply with all departmental policies and service procedures.
  • Complete opening side duties:
  • Check quality and set up designated bar stock and supplies by using checklist
  • Requisition all necessary supplies
    Transport supplies from storeroom to bar set-up area
  • Stock ice
  • Prepare garnishes.
  • Stock glassware and paper supplies.
  • Prepare mixes.
  • Check cleanliness and condition of bar unit (C02 lines, soda tanks, soda guns, drain, etc.).
  • Check condition and cleanliness of blender, shaker and other tools.
  • Check temperature of refrigeration units.
  • Transport bar unit with all supplies and equipment to assigned function area and set up in specified location in accordance with departmental standards.
  • Ensure security of all bar supplies in function area.
  • Greet guests and take their orders, utilizing suggestive/upselling techniques.
  • Prepare all drink orders for guests according to specified recipes.
  • Provide club service for designated beverages.
  • Serve drinks to guests in accordance with departmental standards.
  • Collect drink tickets where specified.
  • Issue, open and serve wine/champagne bottles; collect payment/tickets where specified.
  • Anticipate guests' needs, respond promptly and acknowledge guests even when busy.
  • Maintain positive guest relations.
  • Be familiar with all hotel services/features and local attractions/activities to respond accurately to any guest inquiry.
  • Handle guest complaints following the six step procedures and ensuring guest satisfaction.
  • Monitor and maintain cleanliness, sanitation and organization of bartop, tables and service areas.
  • Replace ashtrays, with clean ashtray by using capping method.
  • Remove soiled wares from bartop and tables and place in designated area.
  • Anticipate and communicate replenishment needs promptly, ensuring no shortages throughout scheduled function time.
  • Ensure proper authorization for additional payments as required prior to replenishing.
  • Clearly communicate last call at designated closing time to guests, Captain and Waiters.
  • Transport bar unit with all supplies and equipment from function area to designated area and breakdown the bar in accordance with departmental procedures.
  • Prepare consumption report promptly according to specified procedures.
  • Present guest check and process payment.Adhere to all cash handling and credit policies/procedures.
  • Legibly document designated items on the spill sheet.
  • Ensure maximum usage of all supplies to attain budgeted beverage cost and to prevent waste.
  • Use all chemicals in accordance with OSHA regulations and hotel requirements.
  • Complete closing side duties:
  • Properly store all reusable goods in designated areas.
  • Empty and drain ice bin; clean sink.
  • Wipe clean all surfaces of bar; clean all bar equipment and tools.
  • Wipe down all bottles and surfaces.
  • Secure all liquors, beers, wines, coolers, cabinets and storage areas.
  • Remove trash.
  • Complete all closing reports in the P.O.S. system.
  • Count bank at end of shift; complete designated cashier reports and drop receipts; secure bank.
  • All other duties as required.

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