14/11/2018 • CDI • Rosewood Abu Dhabi • ABU-DHABI

Information Technology Supervisor (H/F)

14/11/2018 • OFFRE VENDÔM

Information Technology Supervisor (H/F)

rosewood-abu-dhabi-Rosewood Abu Dhabi - Pool at Dawn

Description de l'offre

Overview/Basic Function:

Supporting the IT Manager and Assistant IT Manager to manage and organize the IT sector of the operation to the highest professional standards and in accordance to the established procedures as issued by the management, the group IT Director and the hard and software manufacturers. Executes assigned tasks independently and with the necessary confidentiality demanded for this position. Administers the entire system and follows up hard and software problems. Instruct users on new applications. Introduces newcomers on the system and signs them in if their position so requires. Assign, changes or deletes access codes and ensures their confidentiality. Assists the guests in solving the internet related issues.

Responsibilities:

  • Complies with all pertinent policies and procedures.
  • Assists the Managing Director and Director of Finance in all IT matters.
  • Plans and sets targets for IT matters.
  • Establishes clear IT procedures for each user group.
  • Coordinates technical guidance to users in concert with the Electronics Engineer.
  • Assists in the development of IT modifications and updates including the implementation thereof.
  • Searches for areas of improvement in the existing system with new adjusted soft and hardware.
  • Works with lead users to regularly evaluate business systems.
  • Ensures consistent documentation of all software development and technical projects.
  • Prepares and/or helps in the preparation of users’ operational manuals including check lists and procedures to be followed by the users.
  • Controls, reviews and evaluates continuously the existing configuration.
  • Monitors and controls the relation between the property and the computer companies with regards to maintenance contracts and purchase of supplies.
  • Follows courses in order to constantly update his know-how for the systems in use in the property.
  • Reviews requests for new applications in cooperation with the Electronics Engineer.
  • Coordinates installation of new hardware, peripherals and software with the Electronics Engineer.
  • Keeps his work environment clean and proper at any time.
  • Carries out duties that may from time to time be assigned to him by the Financial Controller and the Managing Director.

Profil recherché

Experience: At least 1 year experience in IT department at a 5 star hotel.

Education: High school diploma; professional certification preferred.

General Skills: Positive attitude , hard worker , team player

Technical Skills: Sun system, Micros, Opera
Language: Required to speak, read and write English, with fluency, other languages preferred.

Physical Requirements: Must be able to exert physical effort, endure various physical movements throughout the work areas, reach up and down, remain stationary at times throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.

Description de l'entreprise

Rosewood Hotels & Resorts®, l'un des groupes hôteliers de luxe les plus respectés au monde, a ouvert Rosewood Abu Dhabi en mai 2013. Rosewood Abu Dhabi propose un style de vie résidentiel sophistiqué et chaleureux. Rosewood Abu Dhabi est l’un des premiers ultra luxueux hôtels à Abou Dhabi ; Il compte 154 chambres spacieuses et 35 suites luxueuses offrant une vue spectaculaire sur le golfe Persique ainsi que sur la ville d’Abou Dhabi. Avec son style résidentiel chaleureux et sophistiqué, cette tour de 34 étages offre une interprétation unique des éléments architecturaux du Moyen-Orient avec un mobilier confortable et des palettes de couleurs chaudes représentant la riche histoire de la région. Au sein du Rosewood Abu Dhabi, vous pourrez découvrir certains des meilleurs restaurants d'Abou Dhabi, proposant les meilleures cuisines du monde. Que ce soit pour un dîner haut de gamme ou un repas de détente, l'hôtel dispose d'un choix de 7 points de vente pour créer une expérience culinaire inoubliable dans cette capitale

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14-11-2018 • CDI • Rosewood Abu Dhabi • ABU-DHABI
Information Technology Supervisor (H/F)

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