Laundry Attendant (H/F)

Overview/Basic Function:

Process all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance to hotel's standards. Clean, press and finish staff and guest garments, as well as designated guest room fabrics and articles.

Responsibilities:

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Operate the ironing and folder machines according to specifications. While processing cleaned articles through the machines, check the cleanliness and condition of each; separate damaged/stained articles.
• Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified carts for distribution.
• Replenish F&B closets with clean linens on a daily basis.
• Document and process guest requests for laundry, dry cleaning and pressing of garments, hotel uniforms and designated management garments in accordance with departmental specifications.
• Operate wet cleaning equipment and use specified chemicals according to procedures.
• Process and finish garments according to garment labels.
• Separate stained/damaged hotel uniforms and determine status for repair, recleaning or discard; maintain continuous inventory of discard uniforms.
• Place finished wet cleaning garments in designated areas for distribution.
  Maintain accurate poundage records of dry cleaning and laundry according to departmental procedures.
• Maintain accurate piece count of iron, towel, and pillows.
• Report faulty equipment, damaged garments/linens, shortages, maintenance needs, safety hazards and problems to supervisor.
• Remove lint and debris from drains, dryer filters and change filters as specified in departmental procedures.
• Maintain cleanliness and organization of work areas throughout shift.
• Transport trash containers to dumpster, empty and clean according to standards. Adhere to recycling procedures.
• Breakdown and clean work areas/equipment according to departmental standards.
• Use designated chemicals, supplies and equipment to clean laundry room floor.
• Maintain cleanliness and organization of supply/storage closets in accordance with departmental procedures.
• Restock work areas for next shift as assigned.
• Wax iron/towel folder twice daily or as needed.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
• All other duties as required.