Vendôm the exclusive luxury network

18/06/2021 • Permanent Contract

Night Front Desk Agent

PUBLIC OFFER

Night Front Desk Agent

Offer description

Our Night Front Desk Agent are the gems of our hotel! Entrusted with providing an outstanding guest service and for providing our guests with a smooth check-in and check-out service. Though skillfully trained, they never lose sight of their ultimate reasonability, to create lifelong memories for our guests.

A day in the life of our Night Front Desk Agent demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Listing all of the contributions that our Night Front Desk Agent accomplish would be lengthy but the list below is essential to know.  

  • Our Night Front Desk Agent are responsible for  acting as a hotel ambassador during their day. This will include  showing guest’s round during their check in process and conducting daily duties in an efficient and timely manner, such as upselling and checking that reservations instructions are being followed, all to ensure our guests receives nothing but the best experience.
  • Sometimes our guests have special requests involving and even special occasions. Most of these requests are fulfilled by our Night Front Desk Agent. 
  • Our values of Personality, Passion, Respect, Working Together and Creativity guide us each and every day.  The purpose of Night Front Desk Agent is to live their behaviours to continue to create our legacy. 
  • Communication is what keeps our departments running perfectly. Our Night Front Desk Agent must communicate with other departments and extended hotel team in order to ensure the alignment remains.

The items shared are essential. However, to ensure consistency, our Night Front Desk Agent are provided with specifics on how we care for their department and our hotel.

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Offer details

Publishing date

18/06/2021

Type of contract

Permanent Contract

Job

Night Receptionist

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18-06-2021 • Permanent Contract • Dorchester Collection • London
Night Front Desk Agent

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